Upon opting to verify your identity, there will be a double-check of the information you provided before submission. Prior to this, please ensure you are well-prepared with your phone beside you if you are using a laptop device. You'll be required to scan a QR code for document submission.

To complete eKYC (electronic Know Your Customer) verification at MyStartr, follow these steps:

Step 1: Initiate Verification

Log in to your MyStartr account and navigate to the Account Settings section. Look for the section related to eKYC verification. This could be under the Investor Details tab or Portfolio section. You may see a red bar indicating the eKYC verification status. Click on "verify now" to begin the process.

Step 2: Provide Information

Follow the prompts to double-check the information you provided during registration or account setup.

Step 3: Submit Documents 

Depending on your nationality, you'll be asked to upload specific documents:

For Malaysian users: You may need to scan a QR code and upload your IC documents. This will redirect you to our provider, CTOS, for verification.

For Non-Malaysian users: You may need to upload your passport and a selfie video, following the provided guidelines.

Remember to ensure that all documents are clear, valid, and meet the specified requirements for successful verification. If you encounter any issues or have questions during the process, don't hesitate to reach out to MyStartr's support team for assistance.

Step 4: Verify Identity 

MyStartr will proceed to verify your identity using the submitted documents and information. Once you've submitted the required documents, our team will verify your identity. This process typically doesn't take long. You'll receive an email notification once your identity has been successfully verified. At this point, your eKYC status will turn green, indicating that your MyStartr account is now verified and you can start investing in campaigns.